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Feedback

Since we began mail order back in 1991 and internet trading in 1997, we have gained thousands of happy customers. Below is some of the feedback we have received.

Feel free to check out more customer feedback at GEMM, Music Stack and Netsounds (each link opens in a new window).

It is important to us to know how our customers feel about the service we provide, so we urge you to tell us about your experience. So, as the old cliche goes, "if you like what we do, tell others; if you don't like what we do, tell us!"

Please e-mail us at feedback@redblob.co.uk to help us improve our service. Thanks!  
  • "A pleasure to do business with!"
  • "High speed, high quality, low price... How much better can it get?"
  • "The item arrived quickly and very well packed. Thanks!"
  • "Excellent! Item as described. Unbelievably quick turnaround from UK to USA. Thanx! ***** 5 Stars!"
  • "Thanks a lot, everything was perfect. I couldn't be happier. Cheers."
  • "I was emailed with a notice of the received order within 24 hours of my purchase on 6/24/02. By Saturday the 29th it arrived at my door. The LP's condition is in great shape - as specified in the ad. I would definitely order from these folks again."
  • "Really nice people. Really fast international transaction."
  • "Outstanding customer service, and very prompt shipping. One of the best sellers I've dealth with! Highly recommended."
  • "My son is absolutely thrilled with his present. Thank you so much!"
  • "Brilliant!"
  • "Quick service with accurate descriptions of records. Thank you! Also, there were regular e-mail updates telling me what was happening with the record eg payment being received, record posted today etc."
  • "Dead on. Got it in a few days, in a better condition than described."
  • "The service was brilliant. Prompt, without any fuss and very well priced."
  • "Smooth and nice. Like velvet, baby."
  • "Prompt and friendly communication, very fast delivery, CD in superb condition and well packaged. Excellent service."
  • "Rare stuff, mint condition, super quick replies to e-mails and very fast delivery. Sweet."
  • "Perfect."
  • "Thanks a million guys, I've been looking for this rare title FOREVER!"
...but don't take our customers' word for it, see for yourself...!